Heaven knows why on earth I used this…
Heaven knows why on earth I used this company again for a third time, when it's been another nightmare experience.
Firstly, not been on the site for a while and I see something called myuk with a completely different address than my current one. So I make changes to the myus address and add a US address (the same one the item was being shipped to, my myus suite), and my home address in the UK to the myuk one.
I had to order a product that they do not ship to the UK, so I got it shipped to myus. I was fiddling around and changed it to automatic ship. Big mistake.
So, get this - the item arrives to my myus suite, and they put an incorrect value of $299 on the Fedex shipment, which is shipping to the exact same address. HOw stupid their system did not pick this up.
Never choose automatic shipping, if you do continue to use myus.
I spoke to someone on whatsapp and they want me to pay $20 to amend the proforma invoice, when I provided them a screen shot. Obviously I refused. They added $60 additional charges, and why should I have to pay for their mistake.
Why do these sites have to be so stressful. At least it was paid through PayPal and I could raise a claim if they force me to pay more fees to get it to the UK.
Date of experience: June 02, 2024